Edit Customer Points

Edit Customer Points


TRAINING DOCUMENT

How to EDIT Customer Points 

1. Open SMS and log in

2. Click “Sell” tab

3. Click “Point of Sale

4. This will take you to a pos screen

5. Type the Customer Account number

6. Press “Customer#”

7. From the top, select “Transaction’

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8. Select “Points adjustment”

9. Type Point amount to add, or use a – (minus) to subtract points

10. Press ENTER

11. Press “Subtotal”

12. Press “CASH” to finalize

13. This will update the Customers Points, and show up then next time they use their number

Note - If you make a mistake, you can use the “-“ minus key to fix

Point related reports are in the Reports, Customer, Points

– Statements SMSPayment, Points Balance, if using “Smspayment”

– Statements, Points Balance if using Loc points

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